Frequently Asked Questions

Click the FAQs below to view the relevant answers.

Questions about HappyBirthdates.com

What is HappyBirthdates.com?

HappyBirthdates.com is a free to join website offering registered member's participation in a daily cash prize draw and Cashback reward programme. Membership of the site is for a minimum of 12 months and by invitation only. For legal and programme underwriting reasons membership is only available where not prohibited by law to anyone between the ages of 18 and 80 years old. All valid cash prize draw claims by members are paid in either Pounds Sterling or US Dollars to members PayPal accounts only.

Cash prize values are determined by the type of invitation registered by a member. There are 3 types of invitations available:

  1. Existing members may invite friends and family to register a free HappyBirthdates.com account and play for a daily cash prize of £100, no purchase required.
  2. Promoting merchants may invite their clients and customers to register a free HappyBirthdates.com account and play for a daily cash prize which is determined and sponsored by the merchant.
  3. Promoting merchants may issue their clients and customers with a Cashback voucher as part of the Happy Birthdates Cashback Programme (up to £10,000 per Cashback voucher). See Cashback Reward Programme below for more information.

How do I register a free account?

If you've received an invitation to register a free account with HappyBirthdates.com, simply enter your promotional code where indicated. You will then be shown a registration form requiring your first name, last name and date of birth which creates your "birthdate code" this is used in our daily 10 every day cash prize draws. Further registration information, including your email, a username and password are also required. Once registered, you will have full access to a private account area which details all your potential cash prize wins, bonus payments etc.

How much can I win?

The sky's the limit. Your potential cash prize starts with the amount you are allocated in your original invitation and grows every time you invite a friend to register their own account (£3 Bonus cash per completed registration) or you make any purchase through a participating merchant (originating from our site), entitling you to claim a 100% refund from us when your "birthdate code" is displayed in our daily cash prize draws and you submit a valid claim (see Daily Cash Prize Draw below). The maximum claim value per win is £10,000 and any remaining balance is carried over for you to win and claim the next time your "birthdate code" is displayed in any of our daily prize draws!

What about financial security?

HappyBirthdates.com is administered by The Charter Trust, which is owned and controlled by the partners of a 70 year established firm of accountants. All funds used for the payment of cash prizes are held in a fully insured client's account.

What's your history?

We have operated in the sales promotion and shopping reward business for 25 years, and have run offers with hundreds of international businesses such as Apple Computers, Johnny Walker, Black & Decker, Dunlop Slazenger and many more, we have pictured a small selection of paid winners on our home page. We don't sell prize draw or game play tickets and never ask members to pay anything to us.

Questions about the Cashback Voucher Programme

What is the Happy Birthdates Cashback Voucher Programme?

The Happy Birthdates Cashback Voucher Programme is a sales promotion offered by registered merchants to their customers as a thank you for the purchase of goods or services.

How does it work?

Merchants issue Cashback vouchers, containing our promotional codes to their customers in amounts up to £10,000 each (based on the amount paid for goods and services) codes are then registered by voucher holders on HappyBirthdates.com. Every 20th Cashback voucher code registered by a holder on our site is an instant winner and we pay the voucher's full written cash value, guaranteed! All other Cashback vouchers that are not the 20th registered are automatically entered into our Daily Cash Prize Draws (see Daily Cash Prize Draw below)

How much can I win?

The maximum you can win per single valid claim is £10,000 this is the maximum value an individual Cashback voucher can be issued at. That said, a merchant could issue 2 vouchers at the maximum £10,000 each if the item purchased cost £20,000 and so on. There is no maximum number of vouchers that can be issued against a single purchase, only a maximum value per issued voucher.

How do I claim my win?

If you register the 20th Cashback voucher in a row (since the last) you will be instantly notified on-screen and by email of your good fortune. We will then contact you to pay your cash in a flash, guaranteed!

Who do I contact to replace, return or refund a purchase?

When you buy from a merchant, your purchase agreement is with them, as are any replacements, returns or refunds of your purchases, if required.

Questions about the Daily Cash Prize Draw

What is the Daily Cash Prize Draw?

Happy Birthdates offers all registered members 10 free to play daily draws with opportunities to win the total of cash prizes shown in their member account area (up to £10,000 per claim). The daily draws take place every day at 12 noon GMT and results are published on our site for exactly 24 hours. Members are required to login to the site to check the results and if their birthdate code is displayed, to submit a claim during the current 24 hour draw time limit for payment, guaranteed!

How does it work?

It's simple. When you're presented with a promotional code to join Happy Birthdates for 10 daily opportunity of winning a free cash prize, you will be asked to register by providing your name and birthdate, from which we create a birthdate code containing your initials and date of birth (dob), for example Debbie Smith, 24th May 1985 would be DS240585 ("birthdate code" "birthdate codes").

All registered birthdate codes are held in two separate databases, these are, one database containing initial sets (John Smith would be JS) and one database containing DOB sets (1st January 1980 would be 010180).

Every day at 12 noon GMT our system randomly compiles ten unique birthdate codes from the separate initials data held in one database and DOB data held in the other database and publishes the results. If any one of the published birthdate codes is yours, then you have until 11.59 am GMT the following day to click the displayed claim button.

If you don't claim validly within the 24 hour window you will lose the opportunity to claim and your prize will be forfeit, so please don't forget - we send daily email reminders to all members for the full 12 months minimum life of their memberships, unless asked to stop.

We also feature a 100% cashback, shopping search facility which when used transfers you to the merchant's site to complete any purchase(s) you decide to make. On every occasion you make a purchase from the merchant, originating from our site, you must report the details in your private account area and then claim a full refund when your birthdate code is drawn among the 10 we display every day. Just in case of a dispute, you must keep all your merchant issued electronic transaction receipts or account statements showing the purchases you want to claim back.

How much can I win?

Your account can accrue amounts of an unlimited total value however, the maximum amount available per win is £10,000, with any remaining balance carried forward for your next win.

How do I claim my win?

If your birthdate code is displayed in any our ten daily cash prize draws, you will see a Claim Now button - simply click the button and complete the claim form. We will verify your valid claim and (subject to there being no enquiries) make payment to you

Questions about the Bonus Cash Programme

What is Bonus Cash?

Think of it as a reward for helping us reach new members. We provide every member with easy to use Bonus Cash tools in their account area - just login to your account and click Bonus Cash. From there you can invite your friends and family by email, posting to social media or copying code to websites, blogs and forums, all of which is tracked to your Happy Birthdates account. Whenever anyone clicks a link you have posted, we'll credit your account with £3 for every completed registration, ready for you to claim the next time "your birthdate" is drawn in any of our daily draws!

How do I join?

Every registered member has access to the Bonus Cash programme. Just login to your account and click Bonus Cash to start increasing your next daily draw win!

Do I get more Bonus Cash is people I refer then refer others?

No, we don't operate a multi-level marketing programme. Bonus Cash is only available on people you directly refer.

General Questions

How do I retrieve my password?

If you forget your password simply go to the login page and click Forgot Password, you will be prompted to enter and submit your registered email address and our system will automatically reply with a link to change the password.

How do I change my account information, for example if I move home?

Login to your account and click Account Settings in the menu. If you change your email address, we will need to verify it by sending you an email to the new address with a clickable verification link.

Is my personal information safe?

Yes. We are registered under the Data Protection Act, numberZ6740682, and will not sell your information on to any third party.

How do I make a complaint?

If you have reason to make a complaint, please click on the Contact Us link and provide full details. We will respond by return with an answer or at least to confirm that we are working on your complaint. Please be assured that we value feedback from our members whether positive or negative

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