Frequently Asked Questions
Click the FAQs below to view the relevant answers.
Questions about HappyBirthdates.com
What is HappyBirthdates.com?
HappyBirthdates.com is a free to join website offering registered member's participation in daily free cash prize draw promotions. Membership of the site is for a minimum of 12 months and continues thereafter until one party issues written termination notice to the other. For legal and programme underwriting reasons membership is only available where not prohibited by law and to anyone between the ages of 18 and 80 years old. All valid cash prize draw claims by members are paid in either Pounds Sterling, Euros or US Dollars to members PayPal accounts.
How do I register a free account?
Simply click join free on our home page and complete the registration form which requires your first name, last name and date of birth, this creates your "birthdate code". Further registration information, including your email, a username and password are also required. Once registered, you will have full access to a private account area which details all your potential cash prize wins, bonus payments etc.
How much can I win?
The sky's the limit. Your potential cash prize starts with the amount you are awarded when you join free as a lifetime bonus. This means that you can claim your join free bonus again and again every time you see your "birthdate code" displayed as one of the 10 we draw every day for the life of your membership. The amount of your claim also grows every time you invite a friend to register their own account, or make a purchase through one of our participating merchants, originating from our site. This entitles you to claim a 100% refund from us when your "birthdate code" is displayed in our daily cash prize draws and you submit a valid claim, see Daily Cash Prize Draw below. The maximum claim value per win is £10,000 and any remaining balance is carried over for you to claim the next time your "birthdate code" is displayed in any of our daily prize draws!
Why do you quote usernames in the 7 day winners list?
Birthdate sets can relate to more than one member, whereas all registered usernames must be unique. Also our 7 day winners list includes non birthdate set related wins such as merchant issued cashback vouchers, loyalty bonuses and free prize games.
What about financial security?
HappyBirthdates.com is administered by The Charter Trust, which is owned and controlled by the partners of a 70-year established firm of accountants. All funds used for the payment of cash prizes are held in a fully insured client's account.
What's your history?
We have operated in the sales promotion and shopping reward business for 25 years, and have run offers with hundreds of international businesses such as Apple Computers, Johnny Walker, Black & Decker, Dunlop Slazenger and many more, we have pictured a small selection of paid winners on our home page. We don't sell prize draw or game play tickets and never ask members to pay anything to us.
Who do I contact to replace, return or refund a purchase?
When you buy from a merchant, your purchase agreement is with them, as are any replacements, returns or refunds of your purchases, if required.
Questions about the Daily Cash Prize Draw
What is the Daily Cash Prize Draw?
Happy Birthdates offers all registered members 10 free to play random daily draws with opportunities to win the total of cash prizes shown in their member account area (up to £10,000 per claim). The daily draws take place every day at 12 noon GMT and results are published on our site for exactly 24 hours. Members are required to login to the site to check the results and if their birthdate code is displayed, to submit a claim during the current 24 hour draw time limit for payment.
How does it work?
It's simple. When you're presented with a promotional code to join Happy Birthdates for 10 daily opportunity of winning a free cash prize, you will be asked to register by providing your name and birthdate, from which we create a birthdate code containing your initials and date of birth (dob), for example Debbie Smith, 24th May 1985 would be DS240585 ("birthdate code" "birthdate codes").
All registered birthdate codes are held in two separate databases, these are, one database containing initial sets (John Smith would be JS) and one database containing DOB sets (1st January 1980 would be 010180).
Every day at 12 noon GMT our system randomly compiles ten unique birthdate codes from the separate initials data held in one database and DOB data held in the other database and publishes the results. If any one of the published birthdate codes is yours, then you have until 11.59 am GMT the following day to click the displayed claim button.
If you don't claim validly within the 24 hour window you will lose the opportunity to claim and your prize will be forfeit, so please don't forget - we send daily email reminders to all members for the full 12 months minimum life of their memberships, unless asked to stop.
We also feature a 100% cashback, shopping search facility which when used transfers you to the merchant's site to complete any purchase(s) you decide to make. On every occasion you make a purchase from the merchant, originating from our site, you must report the details in your private account area and then claim a full refund when your birthdate code is drawn among the 10 we display every day. Just in case of a dispute, you must keep all your merchant issued electronic transaction receipts or account statements showing the purchases you want to claim back.
How much can I win?
There is no limit to the total amount of FREE Cash you can win through the Happy Birthdates daily draws. Simply claim the FREE Cash in your account + 100% Cashback on purchases you made through our portal (max per claim is £10,000).
How do I claim my win?
If your birthdate code or the code of someone your referred to membership is displayed in any our ten daily cash prize draws, you will see a Claim Now button - simply click the button and complete the claim form. We will attempt to verify your claim as valid and (subject to there being no enquiries) make payment to you.
Questions about the Bonus Cash Programme
What is Bonus Cash?
Think of it as a major reward opportunity for helping us sign new members. We provide every member with easy to use Bonus Cash tools in their account area - just login to your account and click Bonus Cash. From there you can invite your family and friends by email, posting to social media or copying code to websites, blogs and forums, all of which are tracked to your Happy Birthdates account.
How does it work?
To qualify for our Bonus Cash programme, simply invite all your family, friends and contacts to join free. When they first join and validate we'll credit their accounts with £100 each as a joining bonus. Every time your registered birthdate code or any of theirs are included in the 10 we publish every day, you will see our claim now button displayed which means you can claim £100 free cash. That could be literally hundreds of claim opportunities every single day, the more people that accept your invitation to join free the more daily opportunities you have every single day.
How do I join?
Every registered member has access to the Bonus Cash programme. Just login to your account and click Bonus Cash to start increasing your next daily draw win!
How much Bonus Cash can I win?
There is no limit to the total amount of Bonus Cash you can win. You simply claim £100 FREE Cash each time one of your referred members Birthdate Codes appears in any of our 10 daily draws.
When is Bonus Cash not paid?
If a member / referred member terminates or is suspended / terminated for cause, or if any member / referred member fails to claim a win by clicking the displayed claim now button first, before any other member with the same registered birthdate code, when displayed.
How do I retrieve my password?
If you forget your password simply go to the login page and click Forgot Password, you will be prompted to enter and submit your registered email address and our system will automatically reply with a link to change the password.
How do I change my account information, for example if I move home?
Login to your account and click Account Settings in the menu. If you change your email address, we will need to verify it by sending you an email to the new address with a clickable verification link.
Is my personal information safe?
Yes. We are registered under the Data Protection Act, numberZ6740682, and will not sell your information on to any third party.
How do I make a complaint?
If you have reason to make a complaint, please click on the Contact Us link and provide full details. We will respond by return with an answer or at least to confirm that we are working on your complaint. Please be assured that we value feedback from our members whether positive or negative.